tathagata
your privacy matters to us — here is how we care for it.
this privacy policy explains what personal information we collect, how we use it, and how we protect it when you shop with us. by using our website or placing an order, you agree to the practices described in this policy.
tathagata is an online clothing brand based in kathmandu, nepal. we design and sell our own line of clothing, crafted with intention and care. all transactions take place online through our official store.
business address: kathmandu-16, bohoratar, nepal
email: [email protected]
phone / whatsapp: +977 9712082932
when you place an order with us, we collect only the information necessary to process and deliver your order:
full name
email address
phone number
delivery address
we do not collect payment card details directly. payments are processed through our platform's secure checkout. we do not collect any sensitive personal information such as date of birth, government id, or financial records.
the information you provide is used solely for the following purposes:
to confirm and process your order
to arrange delivery through our courier partner
to contact you regarding your order status, updates, or any issues
to respond to your queries or support requests
we do not use your information for unsolicited marketing or advertising without your consent.
we do not sell, rent, or trade your personal information to any third parties. your information may be shared with:
courier and delivery partners — only your name, phone number, and delivery address, solely for the purpose of fulfilling your order
our e-commerce platform (zalient shop) — which processes and stores order data securely on our behalf
no other third parties have access to your personal data.
we retain your personal information only for as long as necessary to fulfil your order and comply with any applicable legal obligations. once no longer needed, your data is securely removed from our systems.
we take reasonable steps to protect your personal information from unauthorised access, loss, or misuse. our store operates through zalient shop, which applies its own security standards to protect customer data.
however, no online platform can guarantee absolute security. we encourage you to contact us immediately if you suspect any unauthorised use of your information.
you have the right to:
request access to the personal information we hold about you
request correction of any inaccurate information
request deletion of your personal data
to exercise any of these rights, please contact us at [email protected].
our website may use basic cookies to ensure proper functionality and a smooth browsing experience. we do not use cookies for targeted advertising or tracking across other websites.
our store is not directed at children under the age of 13. we do not knowingly collect personal information from children. if you believe a child has provided us with their information, please contact us and we will remove it promptly.
we may update this privacy policy from time to time. any changes will be reflected on this page. continued use of our website after any update constitutes your acceptance of the revised policy.